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Code Counsel Australia (ABN [to be registered]) (‘we’, ‘our’, ‘us’) is an APP entity as defined under the Privacy Act 1988 (Cth). This Privacy Policy explains how we manage personal information, including how we collect, hold, use, disclose, and protect it.
This Privacy Policy applies to: (a) individuals who visit our Website; (b) current and prospective clients; (c) job applicants; (d) contractors and subcontractors; and (e) any other person whose personal information we hold.
By providing us with your personal information, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy and the APPs.
We may collect the following types of personal information:
We do not generally collect sensitive information (as defined under the Privacy Act, including health information, racial or ethnic origin, religious beliefs, criminal records, etc.) unless it is necessary for our Services and you have expressly consented to its collection. Any sensitive information is handled with additional safeguards.
Where lawful and practicable, we will allow individuals to interact with us on an anonymous or pseudonymous basis. However, providing incomplete information may limit our ability to deliver certain Services.
We collect personal information through:
We use cookies and similar tracking technologies on our Website to enhance functionality and analyseusage.
Types of cookies we use: essential (necessary for website operation), analytics (understanding usagepatterns), and functional (personalisation).
You may manage your cookie preferences through your browser settings. Disabling certain cookies
may affect your experience.
For more information about cookies, visit www.oaic.gov.au
We collect personal information primarily to: (a) provide, administer, and improve our Services; (b)
communicate with you about our Services, projects, and enquiries; (c) issue invoices and processpayments; (d) fulfil our contractual obligations; and (e) meet our legal and regulatory obligations.
We may also use personal information for the following secondary purposes, where reasonably
expected or where you have consented:
We may use or disclose your personal information for direct marketing purposes only if: (a) the
information was collected from you directly; (b) you would reasonably expect the use for direct
marketing; and (c) we provide you with a simple means to opt out.
Every direct marketing communication will include an unsubscribe mechanism. If you opt out, wewill
action your request within five (5) business days in accordance with the Spam Act 2003 (Cth)
We may disclose personal information to:
We may disclose personal information to overseas recipients, including to our related entities inNewZealand. Before doing so, we will take reasonable steps to ensure that the overseas recipient
complies with the APPs or is subject to a substantially similar privacy law, or we will seek your
consent, or one of the exceptions under APP 8.2 applies.
Currently, information may be transferred to: New Zealand (subject to the Privacy Act 2020 (NZ), which provides comparable privacy protections). We will update this policy if additional overseas
disclosures become necessary.
In the event of a business sale, merger, or restructure, personal information may be transferredtotheacquiring entity, subject to equivalent privacy protections.
We take reasonable steps to protect personal information from misuse, interference, loss, and
unauthorised access, modification, or disclosure. Our security measures include:
If we no longer require personal information for any purpose, we will take reasonable steps to destroyor de-identify it, unless we are required by law to retain it (for example, under the Australian TaxationAdministration Act 1953 (Cth) or Corporations Act 2001 (Cth)).
We have a Data Breach Response Plan in place consistent with the Notifiable Data Breaches (NDB)
scheme under Part IIIC of the Privacy Act 1988 (Cth).
If we become aware of an eligible data breach, we will conduct an assessment within 30 days and, where required, notify the Office of the Australian Information Commissioner (OAIC) and affected
individuals.
Notifications will include a description of the breach, the type of information involved, and
recommended steps you can take to protect yourself.
You have the right to request access to personal information we hold about you. To make an accessrequest, please contact us using the details in clause 12. We will respond within a reasonable time(generally within 30 days) and may charge a reasonable fee for complex requests.
Access may be refused on limited grounds including where access would pose a serious threat tolifeor safety, or where it would have an unreasonable impact on the privacy of others. If we refuse
access, we will provide written reasons.
If you believe that personal information we hold about you is inaccurate, out of date, incomplete,
irrelevant, or misleading, you may request that we correct it. We will respond within 30 days. If wedonot make the correction, we will provide written reasons and information about how to make a
complaint.
If you believe we have breached the APPs or an applicable privacy code, you may make a complaint
to us. Please see clause 11 for our complaints handling process.
Our Website may use third-party analytics services such as Google Analytics. These services usecookies and similar technologies to collect information about your use of the Website. The informationgenerated is transmitted to and stored by the service provider on its servers, which may be locatedoverseas.
We have taken steps to configure these services to anonymise IP addresses where possible. Youcanopt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on availableat
tools.google.com/dlpage/gaoptout.
Our Website may contain links to third-party websites. We are not responsible for the privacy
practices of those websites and encourage you to read their privacy policies.
Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal
information from children without verifiable parental consent. If we become aware that we haveinadvertently collected personal information from a child under 18, we will take prompt steps to deletethat information.
We retain personal information for as long as necessary to fulfil the purposes for which it was
collected, including:
After the applicable retention period, personal information will be securely destroyed or permanentlyde-identified.
If you have a complaint about our handling of your personal information:
Website: www.codecounsel.co
Email: sales@codecounsel.co
Phone: +61 424 901 707
Post: Woolloongabba, QLD 4102
ABN: [To be registered with the Australian Business Register]
ACN: [To be assigned upon incorporation]
We may update this Privacy Policy from time to time to reflect changes in our practices, technology,
legal requirements, or other factors. We will notify you of material changes by posting the updatedpolicy on our Website and, where appropriate, by direct notification. The effective date at the topof
this policy indicates when it was last updated.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect
your personal information
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